GENERAL POLICIES

Education and care service must have policies and procedures

 (2) Policies and procedures are required in relation to

 (a) health and safety, including matters relating to—

(i) nutrition, food and beverages, dietary requirements; and

(ii) sun protection; and

(iii) water safety, including safety during any water-based activities; and

(iv) the administration of first aid;

(b) incident, injury, trauma and illness procedures

(c) dealing with infectious diseases, including procedures complying with

regulation 88;

(d) dealing with medical conditions in children,

(e) emergency and evacuation, including

(f) delivery of children to, and collection of children from, education and care

service premises,

(g) excursions,

(h) providing a child safe environment;

(i) staffing, including—

(i) a code of conduct for staff members; and

(ii) determining the responsible person present at the service; and

(iii) the participation of volunteers and students on practicum placements;

(j) interactions with children,

(k) enrolment and orientation;

(l) governance and management of the service including confidentiality of records

(m) the acceptance and refusal of authorisations;

(n) payment of fees and provision of a statement of fees charged by the education

and care service;

(o) dealing with complaints.

Management of Grievances Policy

Download our Policy - Management_of_Grievances_-_Parents_and_Children_2025.pdf

Sgoosh Payment of Fees Policy

Download our Payment of Fees Policy

Guiding Children's Behaviour

Download our Policy - Guiding Children's Behaviour

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