GENERAL POLICIES

Education and Care service must have policies and procedures, regulation 168

 

Policies and procedures are required in relation to the following—
(a)  health and safety, including matters relating to—
(i)  nutrition, food and beverages, dietary requirements; and
(ii)  sun protection; and
(iii)  water safety, including safety during any water-based activities; and
(iv)  the administration of first aid; and
(v)  sleep and rest for children, including the matters set out in regulation 84B;
(b)  incident, injury, trauma and illness procedures complying with regulation 85;
(c)  dealing with infectious diseases, including procedures complying with regulation 88;
(d)  dealing with medical conditions in children, including the matters set out in regulation 90;
(e)  emergency and evacuation, including the matters set out in regulation 97;
(f)  delivery of children to, and collection of children from, education and care service premises, including procedures complying with regulation 99;
(g)  excursions, including procedures complying with regulations 100 to 102;
(ga)  if the service transports or arranges transportation of children other than as part of excursions, transportation including procedures complying with Division 7 of Part 4.2 of Chapter 4;
(gb)  the safe arrival of children who travel between an education and care service and any other education or early childhood service within the meaning of regulation 102AA, including the matters set out in regulation 102AAB;
(h)  providing a child safe environment, including matters relating to the promotion of a culture of child safety and wellbeing within the service;
(ha)  the safe use of digital technologies and online environments at the service, including—
(i)  the taking, use, storage and destruction of images and videos of children being educated and cared for by the service; and
(ii)  obtaining authorisation from parents to take, use and store images and videos of children being educated and cared for by the service; and
(iii)  the use of any optical surveillance device at the service; and
Example
The use of closed-circuit television.
(iv)  the use of any digital device issued by the service; and
(v)  the use of digital devices by children being educated and cared for by the service;
(i)  staffing, including—
(i)  a code of conduct for staff members; and
(ii)  determining the responsible person present at the service; and
(iii)  the participation of volunteers and students on practicum placements;
(j)  interactions with children, including the matters set out in regulations 155 and 156;
(k)  enrolment and orientation;
(l)  governance and management of the service, including confidentiality of records;
(m)  the acceptance and refusal of authorisations;
(n)  payment of fees and provision of a statement of fees charged by the education and care service;
(o)  dealing with complaints, including matters relating to—
(i)  the provision of a complaint handling system at the service that is child focused; and
(ii)  the management of a complaint that alleges a child is exhibiting harmful sexual behaviours.

Enrolment and Orientation Policy

Download our Policy - Enrolment and Orientation Policy

Management of Grievances Policy

Download our Policy - Management_of_Grievances_-_Parents_and_Children_2025.pdf

Safe Use of Digital Technologies and Online Environments Policy

Download our Safe Use of Digital Technologies and Online Environments Policy

Guiding Children's Behaviour

Download our Policy - Guiding Children's Behaviour

Learning and Development

Download our Policy - Learning and Development Policy

Code of Conduct Policy

Download our Policy - Code of Conduct

Code of Conduct for Families Policy

Download our Policy - Code of Conduct for Families 

Child Safety and Wellbeing Policy

Download our Policy - Child Safety and Wellbeing Policy 

Nutrition and Food Safety Policy

Download our Policy - Nutrition and Food Safety Policy 

Excursion Policy

Download our Policy - Excursion Policy 

Emergency and Evacuation Policy

Download our Policy - Emergency and Evacuation Policy

Administration of First Aid

Download our Policy - Administration of First Aid 

Incident, Injury, Trauma, Illness and First Aid Policy

Download our Policy - Incident Injury Trauma Illness and First Aid Policy 

Water Safety

Download our Policy - Water Safety Policy 

Sleep and Rest Policy

Download our Policy - Sleep and Rest Policy 

Immunisation

You can obtain a copy of your child's immunisation details through Medicare Online Services or phone 1800653809

 

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