GENERAL POLICIES
Education and Care service must have policies and procedures, regulation 168
(a) health and safety, including matters relating to—(i) nutrition, food and beverages, dietary requirements; and(ii) sun protection; and(iii) water safety, including safety during any water-based activities; and(iv) the administration of first aid; and(v) sleep and rest for children, including the matters set out in regulation 84B;
(b) incident, injury, trauma and illness procedures complying with regulation 85;
(c) dealing with infectious diseases, including procedures complying with regulation 88;
(d) dealing with medical conditions in children, including the matters set out in regulation 90;
(e) emergency and evacuation, including the matters set out in regulation 97;
(f) delivery of children to, and collection of children from, education and care service premises, including procedures complying with regulation 99;
(g) excursions, including procedures complying with regulations 100 to 102;
(ga) if the service transports or arranges transportation of children other than as part of excursions, transportation including procedures complying with Division 7 of Part 4.2 of Chapter 4;
(gb) the safe arrival of children who travel between an education and care service and any other education or early childhood service within the meaning of regulation 102AA, including the matters set out in regulation 102AAB;
(h) providing a child safe environment, including matters relating to the promotion of a culture of child safety and wellbeing within the service;
(ha) the safe use of digital technologies and online environments at the service, including—(i) the taking, use, storage and destruction of images and videos of children being educated and cared for by the service; and(ii) obtaining authorisation from parents to take, use and store images and videos of children being educated and cared for by the service; and(iii) the use of any optical surveillance device at the service; andExampleThe use of closed-circuit television.(iv) the use of any digital device issued by the service; and(v) the use of digital devices by children being educated and cared for by the service;
(i) staffing, including—(i) a code of conduct for staff members; and(ii) determining the responsible person present at the service; and(iii) the participation of volunteers and students on practicum placements;
(j) interactions with children, including the matters set out in regulations 155 and 156;
(k) enrolment and orientation;
(l) governance and management of the service, including confidentiality of records;
(m) the acceptance and refusal of authorisations;
(n) payment of fees and provision of a statement of fees charged by the education and care service;
(o) dealing with complaints, including matters relating to—(i) the provision of a complaint handling system at the service that is child focused; and(ii) the management of a complaint that alleges a child is exhibiting harmful sexual behaviours.
Enrolment and Orientation Policy
Download our Policy - Enrolment and Orientation Policy
Management of Grievances Policy
Download our Policy - Management_of_Grievances_-_Parents_and_Children_2025.pdf
Sgoosh Payment of Fees Policy
Safe Use of Digital Technologies and Online Environments Policy
Download our Safe Use of Digital Technologies and Online Environments Policy
Guiding Children's Behaviour
Download our Policy - Guiding Children's Behaviour
Learning and Development
Download our Policy - Learning and Development Policy
Code of Conduct Policy
Download our Policy - Code of Conduct
Code of Conduct for Families Policy
Download our Policy - Code of Conduct for Families
Child Safety and Wellbeing Policy
Download our Policy - Child Safety and Wellbeing Policy
Nutrition and Food Safety Policy
Download our Policy - Nutrition and Food Safety Policy
Excursion Policy
Download our Policy - Excursion Policy
Emergency and Evacuation Policy
Download our Policy - Emergency and Evacuation Policy
Administration of First Aid
Download our Policy - Administration of First Aid
Incident, Injury, Trauma, Illness and First Aid Policy
Download our Policy - Incident Injury Trauma Illness and First Aid Policy
Water Safety
Download our Policy - Water Safety Policy
Sleep and Rest Policy
Download our Policy - Sleep and Rest Policy
Download Our Health Policies
Immunisation Policy
Medical Conditions Policy
Infectious Diseases Policy
Sun Protection Procedure
Immunisation
You can obtain a copy of your child's immunisation details through Medicare Online Services or phone 1800653809
- Staying Healthy: Preventing infectious diseases in early childhood education and care services (5th Edition) - including recommended exclusion periods for infectious diseases
- National Poisons Information 131 126
- Asthma – Asthma Australia, Sydney Children's hospital Asthma Information
- Allergies and Anaphylaxis - The Australasian Society of Clinical Immunology and Allergy
- Diabetes – Diabetes Australia
- Sun Protection – Cancer council NSW
- Sydney Children’s Hospital
- NSW Health for Public Health information – NSW Health
- Australian Dietary guidelines Summary of Australian Dietary Guidelines
- Child protection: Keep them safe " A shared approach to child well being including supporting aboriginal children and their families
- Anaphylaxis Australia www.allergyfacts.org.au
- www.raisingchildren.com.au





